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Testimonials

"After working for over twenty years as both a practice manager and practice consultant I was introduced to QRS and Paradigm software. I have now been using Paradigm software for more than 13 years and I have found the software to be very beneficial; not only in filing claims, but also in producing reports that enable you to successfully operate a medical practice. In 2002, I opened a medical billing service in conjunction with my Medical Practice Consulting business. After thirty-five years of experience and exposure to many different systems, one choice was clear. Paradigm is the ONLY medical billing software for my company. If you want to run a successful medical practice, you must stay on top of reimbursement, payor mix, and status of your claims. And unlike so many other companies, QRS software and hardware support teams are always available to assist you in a timely fashion. In my opinion, you will find no better product on the market today. http://www.mdbs.biz/ MD Billing Services, LLC"

~ Pat Smith, CEO

Ongoing Support

We offer both ongoing Telephone / Software and Hardware support contracts for your QRS system.

Telephone / Software
Our Telephone / Software support contracts include any and all support that can be accomplished via a standard telephone line. This includes both voice and data. Your staff can call with questions related to software and/or hardware usage problems as well as basic diagnostic troubleshooting. Hours of operation are Monday – Friday, 8AM - 6PM Eastern Time with the exception of published holidays. This contract also entitles the holder to six (6) custom reports per year for QRS software products as well as updates, and new releases of any QRS product that they have under support. After hours support is also available for an hourly fee. The cost of the Telephone / Support contract is based on the products you have covered.

Hardware
Our hardware support contracts include QRS sending a technician on site to repair or replace defective computer components when needed. Trained hardware technicians will first try to troubleshoot and diagnose the problem via telephone / internet to determine the best action for solving the problem. Some items include free loaner units if your item has to be returned for repair at either QRS or the manufacturer. The cost of the Hardware Support contract is based on the items you have covered.

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"This EHR Module is 2011/2012 compliant and has been certified by an ONC-ATCB in accordance with the applicable certification criteria adopted by the Secretary of Health and Human Services. This certification does not represent an endorsement by the U.S. Department of Health and Human Services or guarantee the receipt of incentive payments." QRS, Inc., Certified 9/30/2010, PARADIGM Version 8.3, Certified for 170.302 (a-w), 170.304 (a-j)."

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